Return & Shipping Policy

Effective Date: 08-02-2026
Store Name: FastFit
Website: https://fastfitreset.com
Contact Email: info@fastfitreset.com

This Return & Shipping Policy (“Policy”) applies to all purchases made through our website and governs shipping, delivery, returns, refunds, and replacements for our dietary supplement products (“Products”).

Order Processing
1. Processing Time. Orders are typically processed within 5 business days after payment is successfully received, excluding weekends and holidays.
2. Address Accuracy. Customers are responsible for providing a complete and accurate shipping address. If you notice an error after placing an order, contact us immediately at info@fastfitreset.com. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
3. Fraud Prevention. We reserve the right to hold, cancel, or refuse any order where fraud or unauthorized activity is suspected.
Shipping Rates & Methods
1. Shipping Options. Shipping methods, estimated delivery windows, and shipping costs are displayed at checkout.
2. Rates. Shipping charges (if any) are calculated at checkout based on destination, weight, and selected shipping method.
3. Carriers. We may ship using third-party carriers (e.g., postal services or courier providers). Carrier selection may vary.
Estimated Delivery Times
1. Estimates Only. Delivery estimates are provided for convenience and are not guarantees.
2. Delays. Delivery may be delayed due to events outside our control, including carrier delays, customs processing, severe weather, peak seasons, or other disruptions.
Tracking & Delivery Confirmation
1. Tracking. Where available, tracking information will be sent to the email address provided at checkout once your order ships.
2. Delivered Orders. If tracking shows an order was delivered, it will be treated as delivered unless credible evidence supports a claim of misdelivery.
Damaged, Defective, or Incorrect Items
1. Inspection Upon Arrival. Please inspect your shipment upon delivery.
2. Report Window. If your Product arrives damaged, defective, or incorrect, you must contact us within
  7 days of delivery at info@fastfitreset.com and include:
  - Order number
  - Photos of the Product, packaging, and shipping label
  - A brief description of the issue
3. Resolution. If we confirm the issue, we may, at our discretion:
  - Send a replacement, and/or
  - Refund the purchase price (and applicable shipping, if required by law)
Returns — Eligibility & Conditions (Supplements)
1. Unopened Products Only. Returns are accepted only for Products that are unopened, unused, and sealed, in their original packaging.
2. Opened Products Not Returnable. Any Product that has been opened (including where the seal has been broken or tampered with) is not eligible for return, refund, or exchange.
3. Condition of Return. Eligible returns must be received in a condition suitable for resale, as determined by us in our reasonable discretion.
Return Timeframe
1. Return Request Deadline. To request a return, you must contact us within 14 days of delivery.
2. Return Authorization Required. Returns require prior authorization. Unapproved returns may be refused and returned to sender.
How to Request a Return
1. Return Request. To request a return, email info@fastfitreset.com with:
  - Order number
  - The Product(s) you want to return
  - Reason for return
  - Photos of the unopened, sealed Product (if requested)
2. Return Authorization. If approved, we will provide return instructions and, if applicable, a Return Authorization (RA) number.
Return Shipping Costs
1. Customer Responsibility. Unless the return is due to our error (wrong item shipped, defective Product, or damage in transit), the customer is responsible for return shipping costs.
2. Shipping Fees Non-Refundable. Original shipping fees are non-refundable, except where required by law or if the return is due to our error.
3. Risk of Loss. Customers are responsible for the Product until it is received and inspected by us. We recommend using a trackable shipping method.
Refunds
1. Inspection Required. Refunds are issued only after we receive and inspect the returned Product.
2. Refund Method. Approved refunds will be issued to the original payment method.
3. Timing. Refunds are typically processed within 5 business days after inspection, though your bank or payment provider may take additional time to post the refund.
4. Partial Refunds. We may issue partial refunds for returns that do not meet the requirements in this Policy (e.g., missing components or packaging), where permitted by law.
Non-Returnable Items
1. Not Eligible. The following are not eligible for return, refund, or exchange (except where required by law):
  - Opened Products (including broken or missing seals)
  - Used Products
  - Products returned without authorization
  - Products returned outside the return window
  - Products damaged due to customer mishandling
  - Gift cards (if applicable)
  - Clearance / final sale items (if applicable)
Chargebacks & Payment Disputes
1. Contact Us First. If you have an issue with your order, please contact us first at info@fastfitreset.com so we can help resolve it.
2. Dispute Rights. We reserve the right to dispute chargebacks where tracking confirms delivery or where the customer did not follow this Policy.
International Shipping (Optional Section)
1. Customs & Duties. International orders may be subject to customs inspections, duties, taxes, or brokerage fees. These charges are the customer’s responsibility unless stated otherwise.
2. Customs Delays. Customs processing times vary and are outside our control.
Consumer Rights Notice

Nothing in this Policy is intended to limit or exclude any mandatory consumer rights under applicable law. Where applicable law provides a right to withdraw or return, that law will apply to the extent required.