Store Name: FastFit
Website: https://fastfitreset.com
Contact Email: info@fastfitreset.com
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or make a purchase from our Site, communicate with us, or otherwise interact with our services (collectively, the “Services”).By using the Services, you agree to the practices described in this Privacy Policy.
1) Information We Collect
We may collect the following categories of information:Information you provide directly
- Identity & contact information: name, email address, phone number, billing/shipping address.
- Order information: items purchased, order number, purchase history, messages to customer support.
- Account information (if applicable): username, password (stored in encrypted/hashed form by our providers), preferences.
- Marketing preferences: email/SMS opt-ins and opt-outs.
Information collected automatically
- Device and usage data: IP address, browser type, device identifiers, pages viewed, time spent, referring/exit pages.
- Cookie and similar technologies data: cookie IDs, analytics identifiers, and related browsing information. See Section 6.
Information from third parties
- Payment processors: confirmation of payment and limited payment-related details (we typically do not receive full card numbers).
- Shipping carriers: delivery updates and address verification.
- Advertising/analytics partners: performance and attribution data (where enabled).
2) How We Use Your Information
- Provide the Services: process orders, fulfill shipments, send order confirmations and updates, manage returns where applicable.
- Customer support: respond to questions, handle complaints, troubleshoot issues.
- Improve and secure the Services: analytics, debugging, fraud prevention, protecting our Site and customers.
- Marketing and advertising: send newsletters, promotions, cart reminders, and show ads (subject to your choices and applicable law).
- Legal and compliance: comply with laws, enforce our terms, and protect rights and safety.
3) Legal Bases (If Applicable)
If your local law requires a legal basis (e.g., GDPR/UK GDPR), we process personal data based on one or more of the following:- Performance of a contract (e.g., fulfilling your order)
- Legitimate interests (e.g., fraud prevention, improving Services)
- Consent (e.g., marketing emails/SMS where required)
- Legal obligation (e.g., tax and accounting rules)
4) How We Share Your Information
We may share personal information with:- Service providers who help operate our business (e.g., ecommerce platform, hosting, analytics, email/SMS tools, customer support tools).
- Payment processors to complete transactions.
- Shipping and logistics providers to deliver your order.
- Advertising and analytics partners (if enabled) for measurement and targeted advertising, subject to your choices.
- Legal and safety disclosures when required by law, subpoena, court order, or to protect rights, property, or safety.
- Business transfers in connection with a merger, acquisition, financing, or sale of all or part of our business.
5) Payment Information
Payments are processed by third-party payment processors. We do not store full payment card numbers. Payment processors may collect and process your payment information under their own privacy policies.6) Cookies and Similar Technologies
We use cookies and similar technologies (such as pixels and SDKs) for:- Essential functions (cart, checkout, security)
- Preferences (language, region)
- Analytics (understand usage and improve the Site)
- Advertising (measure campaigns and, where enabled, show personalized ads)
7) Data Retention
We keep personal information for as long as reasonably necessary to: provide the Services, maintain business records, comply with legal obligations (e.g., tax/accounting), resolve disputes, and enforce agreements. Retention periods vary based on the type of data and the purposes for processing.8) Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system is 100% secure, and we cannot guarantee absolute security.9) Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:- Access: request a copy of the personal information we hold.
- Correction: request correction of inaccurate information.
- Deletion: request deletion of personal information (subject to exceptions).
- Portability: request a portable copy of certain data.
- Objection / Restriction: object to or restrict certain processing.
- Withdraw consent: withdraw consent where processing is based on consent (this won’t affect prior processing).
- Marketing opt-out: unsubscribe from marketing emails via the link in our messages; opt out of SMS by replying STOP (where applicable).